Estimated order arrival
with ground shipping chosen.
Yellow = 1 Day
Brown = 2 Days
Green = 3 Days
Maroon = 4 Days
Orange = 5 Days
How can I contact The Mississippi Gift Company?
You can call us at 1-800-467-7763 or email us at ctyler@MSGifts.com.
You can also click on the live chat icon on the left hand side of the screen.
How do I know my transaction will be safe?
Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers. Click here
to see our security seal and $50,000 guarantee.
Is my satisfaction guaranteed?
satisfaction is absolutely guaranteed. If you and your recipient are
not delighted with the quality and freshness of The Mississippi Gift
Company’s gift packages, we will gladly replace or issue store credit
for the item. Store credit will be issued for any undamaged,
non-consumable item within 30 days of receipt.
consider consumable goods to be food, candles, and bath items. These
items are not available for return unless we make an error in your
order. After 30 days all sales are considered final.
reserve the right to make substitutions of similar products of equal or
greater value when necessary. Prices and product are subject to change
according to availability.
What is your return policy?
items, special orders, food products, and seasonal items are
non-returnable. Store credit will be issued for all returned merchandise
if returned in saleable condition within 30 days of purchase,
accompanied by a receipt. Gift recipients are entitled to a
nonrefundable store credit. To return or exchange your gift selection,
please follow the instructions included with your package. Returns
may be sent to:
The Mississippi Gift Company
300 Howard Street
Greenwood, MS 38930
inspection, a store credit will be issued for the item value. Shipping
and handling charges are nonrefundable. We are not responsible for
return shipping. If you received an item in error, contact us within 72
hours and we will issue a call tag for the incorrect item. Please insure
your return properly. Credit will not be issued for broken, damaged or
misdirected packages. If you have received damaged or defective
merchandise, please call 800-467-7763 within 72 hours of receipt. It is
necessary to retain all packaging for return claims.
Do you wholesale or sell to gift shops?
Do you offer free shipping or flat rate shipping?
Yes, The Mississippi Gift Company is pleased to offer this promotion to our customers. Please note that this promotion, as with all orders, is per address. You must spend $99.00 per address to receive free shipping. All other orders incur a flat rate of $9.95. (Some fragile items may incur a handling charge. Some larger items such as art and picture frames do not qualify for free shipping.)
Do you ship outside the US?
The Mississippi Gift Company will ship anywhere in the continental United States. Shipping charges on this site are for this area only. Please call for orders shipping to FPO, APO, AK, and HI addresses. Remember always to include all of your contact information and proper email address just in case one of our friendly sales staff may need to contact you about your order.
When will my package arrive?
Please visit the Estimated Time in Transit - Ground Packages Map located at http://www.themississippigiftcompany.com/shipping-policy.aspx to see estimates on when your package will arrive. Once you place your order you will be provided a UPS Tracking number to allow you to track your package. You may also note in the checkout process the desired date you would like your gift to arrive.
How will my order be shipped and do you ship to PO Boxes?
All orders are shipped UPS Ground. We currently ship to physical addresses; NO PO BOXES. Most
orders are shipped within 48 hours of ordering. We will notify you by
email if there is a delay with your order. See details at http://www.themississippigiftcompany.com/shipping-policy.aspx
to fuel surcharges, 2nd Day and Next Day charges are estimates and
subject to change. You will be notified if additional shipping charges
apply. Please call 1-800-467-7763 if you have any questions.
What if I enter an incorrect shipping address?
Additional shipping charges may be
incurred if you give us an incorrect address. Before you place your
order, please make sure that the shipping address information is
correct. If you inadvertently supply an inaccurate shipping address, you
will be responsible for any additional shipping charges.
No, over the past 20 years we have searched Mississippi to find the most tasteful and unique gift items to offer to our customers. Our curated items are handcrafted, usually in small batches by Mississippi gourmet food companies, entrepreneurs and artists.
Do you have a physical location?
Yes, we have a retail location and mail order fulfillment center located at the following address:
The Mississippi Gift Company
300 Howard Street